Empowering the client: creating a new channel of communication with clients for one of the major spanish energy supply companies.
New technologies offer the opportunity to create new channels of communication with customers to enhance different business lines.
EoEnergia provided energy advice with respect to the creation of a new relationship based on telemetry equipment and the Energy Efficiency Channel not only for the tertiary sector, but also for the industrial sector and for households.
The main objective of the project was to create a new channel of client communication, working to develop and exploit a new sales channel with the end user which enriched the user experience through the use of new services, information and tools.